Accredited Management System Certification Rules
PT CCI Kualitas Insani operates an accredited management system certification scheme designed to ensure impartial, competent, and consistent assessment of organizations implementing international management system standards.
1. Introduction
In today’s highly competitive global market, organizations across manufacturing and service sectors must demonstrate their capability and credibility through effective implementation of ISO management systems such as:
- ISO 9001 (Quality Management System)
- ISO 14001 (Environmental Management System)
- ISO 45001 / OHSAS 18001 (Occupational Health & Safety Management System)
- ISO 22000 (Food Safety Management System)
These standards define minimum requirements for documented management systems and serve as an international benchmark for customer confidence and satisfaction.
2. Purpose
The purpose of these certification rules is to define the framework under which PT CCI Kualitas Insani provides impartial and competent assessment services for issuing and maintaining accredited certifications in accordance with applicable ISO standards.
3. Scope
The accredited certification scheme operated by PT CCI Kualitas Insani is a third-party certification system aimed at recognizing organizations that have effectively implemented and maintain a verifiable management system.
The scope includes:
- Preliminary meetings to define certification scope and applicable standards
- Independent certification audits
- Issuance of accredited certificates based on defined scope sectors
- Surveillance audits to verify ongoing compliance
Organizations are required to establish and implement management systems in accordance with applicable ISO standards relevant to their certification scope.
4. Certification Procedure
4.1 Inquiry and Fee Quotation
Upon receipt of an inquiry, the applicant completes a certification questionnaire. Based on the provided information, CCI issues a detailed proposal for client review and acceptance.
4.2 Application
Upon acceptance of the proposal and receipt of the application form and fee, the certification process begins. Audit schedules are agreed upon between both parties.
4.3 Scope Extension
If a client requests scope extension or additional sites, verification is conducted during surveillance or special audits. Based on audit findings, certification scope may be amended accordingly.
5. Audit Process
5.1 Stage 1 Audit (Documentation Review & Readiness Assessment)
The Stage 1 Audit is conducted to evaluate:
- Documentation compliance with ISO requirements
- Readiness for Stage 2 Audit
- Implementation level of management system
- Internal audit, corrective action, and management review processes
- Risk analysis and system maturity
A report is issued highlighting any nonconformities and readiness status for Stage 2 Audit.
5.2 Stage 2 Audit (Certification Audit)
Stage 2 Audit evaluates full implementation and effectiveness of the management system.
Auditors assess objective evidence of conformity with ISO requirements and issue a detailed report including:
- Nonconformities
- Weaknesses in system implementation
- Audit findings and recommendations
5.3 Corrective Actions and Follow-up
The client must submit a Corrective Action Plan (CAP) within the defined timeframe.
- Major nonconformities require verification through follow-up audit or evidence review
- Minor nonconformities are verified during subsequent audits
- Observations are monitored for improvement opportunities
Nonconformity Categories
- Category A (Major NC): Requires CAP within 2 weeks and verification within 8 weeks
- Category B (Minor NC): CAP required within 2 weeks with evidence review
- Category C (Opportunities for Improvement): Monitored in next audit cycle
6. Certification Decision & Certificate Issuance
Certification is granted after:
- Review of audit reports
- Closure of nonconformities
- Verification of corrective actions
The certificate is issued upon approval and is valid for three (3) years, subject to satisfactory surveillance audits.
7. Surveillance Audit
Surveillance audits are conducted to ensure continued compliance and effectiveness of the management system.
Key Requirements:
- Conducted at least once every 12 months
- Two surveillance audits typically occur during the 3-year certification cycle
- Additional frequency (6 or 9 months) may be agreed upon contractually
Objectives:
- Verify system maintenance and effectiveness
- Review corrective actions from previous audits
- Assess continual improvement
- Evaluate operational control and system changes
- Confirm compliance with certification requirements
8. Special Audits
Special audits may be conducted when necessary, including:
- Evidence of system deterioration or major deficiencies
- Significant changes in management system or scope
- Investigation of complaints or adverse information
- Scope extension requests
Special audits may be combined with surveillance audits where applicable.
9. Short Notice Audits
Short notice audits may be conducted in cases such as:
- Complaints or external allegations
- Misuse of certification marks or misleading claims
- Suspension cases or accreditation concerns
Proper notification will be provided to the client unless circumstances require immediate action.
10. Suspension, Withdrawal, Extension, and Reduction of Certification
Certification may be suspended under conditions including:
- Failure to conduct required surveillance audits
- Misuse of certification logo or misleading statements
- Non-compliance with certification agreement requirements
Further actions may include withdrawal, scope reduction, or reinstatement based on audit findings and corrective actions.